Think fast: what does your client think of you?

Consumer behavior as the key to leverage results.

BEHAVIOUR INSIGHTS. MORE IS MORE.

Myra is an expert in generating insights from human behavior. We use big data, analyze a large volume of interactions and study market trends to improve people’s experience and satisfaction with brands. The client knows what they need. The challenge is to understand what they want.

You can do it. We know how.

Find out what Myra can do for your company

Performance Insights

We look at the whole picture and transform data into knowledge.

We analyze customer’s interactions with the brand to generate inputs that leads to improvements on client's experience and business indicators. We generate an in-depth diagnosis and intelligent insights that drive decisions about processes, human behavior, tools, products and offerings.

Transformation Squad

After having listened to clients, it's time to act.

Based on the insights and recommendations generated, our squads provoke and lead the necessary changes in the service journey, triggering the customer experience transformation in an agile manner. Solutions may involve workshop, training package and immersive consulting.

Benchmarking

Learn from those who have already done it: studying is an important part of the journey.

We conduct research of market best practices focused on customer service, bringing what is out there in terms of customer experience and best treatment for their “pain points" and dissatisfactions.

Our Numbers

+9MM

interactions analysed

1000

Employees

+7000

Target researches

400 market leading companies are with us

Revolution is made collectively.

Group companies:

Business Performance Company

Business Performance Company Head of the clan, specialized in business performance. From acquisition to win back journeys. End-to-end. Taylor made.

Digital Evolution

Digital Evolution Expert in digital product development, it combines design methodologies, agile development, and new technologies to transform business. It was elected the first place in the GPTW (Great Place to Work) Ranking as the best IT company to work for in Brazil.

Digital Growth Makers

Digital Growth Makers It combines data and technology to create, develop, operate and accelerate customer acquisition and conversion journeys in the digital environment. It is the only company in Latin America authorized to implement Google Analytics 360 and Optimize 360.

“Myra has an active posture, it plays on the front line. We are reaping the benefits of the work we have built together, improving processes and identifying innovative opportunities. Our deliveries are more satisfactory, both for the company and the end customer”.

Cadu, Manager of B2B Telesales Operations at Telefónica
    • Muita gente fala em tecnologia no Brasil. Muita gente só fala.

      Aqui não. Fale conosco.